Customer-obsessed software engineering lead with over 10 years of experience architecting, coding, and deploying scalable solutions across multiple industries. Adept at leading and collaborating in cross-functional teams, translating customer insights into innovative software. Combined strong engineering skills in cloud-native and AI/ML, excelling at driving strategic initiatives and mentoring software engineers to balance delivery with long-term strategic vision.

Currently a Senior Customer Engineer at Microsoft, collaborating with ISVs and startups to drive architecture design reviews and in-depth root cause analyses on technical challenges to provide reactive and proactive technical guidance, acting as the voice of customers internally. Leveraging customer insights to identify Azure product trends, gaps, and defects, enabled direct communication of product and service improvements to teams across the Microsoft Azure platform.

Previously recognized as a Microsoft Most Valuable Professional (MVP) in Windows Development and Developer Technologies from 2015-2024, and continue to be an active contributor to the Microsoft technical community worldwide through open-source .NET and Python contributions on GitHub, publishing articles, and presenting on software engineering topics.